Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Neobay LLC ("Neobay", "we", "us" or "our") collects, uses and protects the information of visitors and clients ("you") who interact with our website neobay.co and our services. By using our website you agree to the practices described below.
1. Who we are
Neobay LLC is a marketing agency formed in the State of Florida, United States, with its registered address at 6407 Magnolia St, Milton, FL 32570, USA. For any question regarding your data, you can reach us at hello@neobay.co.
2. Information we collect
- Information you provide. When you contact us by email, book a call or fill in a form, we may collect your name, email address, phone number, company details and any information you choose to share with us.
- Information collected automatically. When you browse our website, we and our providers may collect technical data such as your IP address, browser type, device information, pages visited and referring pages, through cookies and similar technologies.
3. How we use your information
- To respond to your requests and communicate with you about our services.
- To provide, operate, maintain and improve our website and services.
- To send you information you have requested, including strategy sessions and case studies.
- To measure and understand how our website is used.
- To comply with our legal obligations and enforce our terms.
4. Cookies and analytics
Our website may use cookies and third-party analytics tools to understand traffic and improve your experience. You can control or disable cookies through your browser settings. Disabling cookies may affect some features of the website.
5. Sharing of information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our website and business (for example hosting, email and analytics providers), under appropriate confidentiality obligations.
- Legal and regulatory authorities where required by law, or to protect our rights, safety and property.
6. Data retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
7. Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us at hello@neobay.co. Residents of the EEA (GDPR) and California (CCPA) may have additional rights under applicable law.
8. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
9. Data security
We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. Children's privacy
Our website and services are not directed at children under 16, and we do not knowingly collect their personal information.
11. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page.
12. Contact us
If you have any questions about this Privacy Policy, please contact us at hello@neobay.co.